How to Make Vuforia License Changes

Use the Vuforia License Manager to add, remove, or change between Vuforia license types and add-ons. In this guide, we present a few scenarios on how to apply and update your Vuforia licenses to get the full benefits of the Vuforia Engine features.

Vuforia Engine Licenses

Vuforia Engine has a Basic plan that is free to use and publish your applications with. It does not support publishing apps containing Advanced Features, like Model Targets and Area Targets.

Vuforia Engine has a Premium plan that can be acquired by contacting PTC’s Sales team. It unlocks the use and publishing of applications using Advanced Features, like Model Targets and Area Targets.

To each plan (Basic and Premium), a Cloud or Cloud Plus add-on can be purchased. The Cloud Plus is available in different tiers. See Vuforia Engine Plans for details.

See the overview of supported features in each of the plans in the FAQ section of Pricing and Licensing Options.

All existing licenses and subscriptions are now part of either a Basic or a Premium plan.

License Manager

The License Manager is an online tool on the Vuforia Engine Developer Portal that lets you create, manage, and cancel license keys that are used to authenticate your applications using the Vuforia Engine. A license key is created as a Basic or Premium key. For an introduction, please see Vuforia License Manager.

Create a Basic License Key

A Basic license key can be created in just a few steps. Create a new key and add it to your application to gain the benefits offered in the free Basic plan. 

  1. Login to your Vuforia Developer Account.
  2. In the License Manager window, press Get Basic.
  3. Enter a license name, check the terms and conditions box, and press Confirm.
  4. Add the new license key to your application and publish it.

The old license key can then be cancelled.

Many Vuforia Engine features are now part of the Basic plan, so, if you have used a Vuforia Engine feature that used to require a paid license, you can switch to the Basic plan by:

  1. Upgrading your project to Vuforia Engine 10.3 and later.
  2. Create a Basic license key and replace it with the license key in your application. Only then will the Basic license take effect. When users have updated the app on their device, the features of the Basic plan will be in effect and a watermark will no longer be shown (unless Area Targets and Model Targets are used).

Apply for the Premium License Key

A Premium plan is for those who wish to use the Area Target and Model Target tracking technologies. Follow the steps below to get a Premium plan and license key.

Request a Premium plan by contacting the PTC sales team.

  1. Login to your Vuforia Developer Account.
  2. In the License Manager window, press Buy Premium to submit a request or Request Additional Premium if you are already a paying Premium customer and want a new Premium license key.
  3. A new license key is then created and will appear in your License Manager list view.
  4. Add the license key to your application and publish.

If you are replacing a license key with another, you can let the existing license key expire or you can cancel it.

NOTE: Although, we strongly recommend you moving to the new license model, you can, as a (former license type) Pro license customer, renew your (former) Pro license agreement to avoid making changes or re-publishing your application. Contact the Sales and Support team well in advance before the expiration date of your (former) Pro license.

Purchase a Cloud or Cloud Plus add-on

Cloud or Cloud Plus add-ons are for those who wish to use the Cloud Recognition and cloud databases. A Cloud add-on allows for up to 10.000 recos (target recognitions) and a Cloud Plus add-on is offered in several tiers. The Cloud add-on is obtained as a self-service while the Plus tiers are obtained by contacting the sales team.

When the Cloud add-on is acquired, a license key is added to your License Manager list view. Add that key when you create a new Cloud Database and use it together with the database’s access keys in your application.

  1. Login to your Vuforia Developer Account.
  2. In the License Manager window, press Buy Cloud Add On and fill the self-service form.
    1. Cloud Plus add-on is obtained by contacting sales.
  3. When processed, a new license key is available in the License Manager.
  4. Add the new license key to a new cloud database and to your application and publish.

Add a license key to an already created Cloud database

Do you already have a cloud database associated to an existing license key and you need to upgrade to a higher tier? Then, exchange the key with a Cloud or Cloud Plus add-on enabled license key.

  1. In the License Manager, select the license key that’s currently associated with the database and press Cancel Plan next to its name. Confirm by typing Yes and clicking Confirm . After approval, the license key will have its status as Canceled.

NOTE: Canceling a Premium plan has irreversible consequences and should only be done when you’re absolutely certain no other licenses in your plan is affected.

  1. Once the plan is canceled, from the License Manager, select the same license key to enter it and press Delete License Key next to its name. The Cloud database it was associated with is now available.
  2. In the Target Manager, select the Cloud database and press Add License Key that is next to the name. Select the new Cloud or Cloud Plus add-on from the dropdown list.
  3. In the application, exchange only the license key.
  4. Re-publish the application.

NOTE: Older versions of the app – the ones using the deleted Cloud license – may fail to initialize Vuforia Engine. However, if the app (and Vuforia Engine) was used before the Cloud license was deleted, there will be no interruption to Engine features for the lifetime of the app’s installation.